2026 Edition · Lisbon Payment Hub · v8.2

Payments, to the cent,
for modern
self-service laundromats.

SCApp is the payment hub that brings together cash, card, automatic invoicing and remote management in a single system — designed to coexist with your laundromat without breaking anything that already works.

SCApp / 01 Full Model Notes · Coins · Card Made in Lisbon Full Model
NotesCoinsCardContactless VisaMastercardAmexApple Pay Google PayAppMB Way VAT IDMulti-store 8 languagesWi-Fi RefundsHappy Hour NotesCoinsCardContactless VisaMastercardAmex
01 / 07

The Payment Kiosk.

Two models, the same platform. Pick what your laundromat needs — full unit for cash and card, or electronic to add card payments on any wall.

Model 01 — Full
Model 01 — Full

Cash and card.

The central unit accepts pretty much anything the customer has in their pocket and gives change automatically.

  • Accepts notes and coins
  • Card chip and contactless (Visa, Mastercard, Amex…)
  • Apple Pay and Google Pay
  • Automatic coin change return
  • Secure safe with per-transaction audit trail
Model 02 — Electronic
Model 02 — Electronic

Card only.

Compact like a panel. Installs on any wall with a power outlet — no built-in works, no construction, no fuss.

  • Card chip and contactless
  • Apple Pay, Google Pay, Amex, Visa, Mastercard
  • Ideal to upgrade existing laundromats
  • Same management, same back office
  • Quick install, no construction
02 / 07 · Compatibility

Adds.
Doesn't replace.

Most self-service laundromats already have a system running — coin acceptors on the machines, change dispensers, older hardware that still makes money. SCApp does not ask you to throw anything away.

The hub installs alongside, offering card and contactless payment, automatic invoicing and remote management — while the old system keeps operating in parallel. Whoever wants coins keeps using coins. Whoever prefers card has card. Whoever wants a receipt gets one.

No service downtime during install. No customers lost during the transition.

Operational diagram
Existing coin acceptor
Washers / Dryers
SCApp · Kiosk
Back Office · Invoicing
03 / 07

Control
to the cent.

Every note inserted, every coin received, every coin returned as change — recorded and linked to the originating transaction. Audit the entire operation without leaving the back office.

The hub counts the cash coming in, counts the cash going out, and keeps the kiosk balance in real time. When you open the safe, you know exactly what should be there — and you can verify note by note against what the system reported.

100%
Notes recorded
100%
Coins recorded
1:1
Transaction ↔ machine
±0
Tolerated discrepancy
Date08.05.2026 · 14:32
MachineDryer 03 · 14 kg

In

Note 5 €× 1
Coin 1 €× 2
Coin 0.50 €× 1

Out — Change

Coin 0.20 €× 2
Coin 0.10 €× 1

Result

Total charged7,00 €
04 / 07

Back Office.
From anywhere.

Responsive web platform with access levels (owner, operator). Everything happening at the laundromat — reports, machines, prices, promotions, refunds — controlled from your phone or laptop.

04.01 · REMOTE CONTROL

Turn any machine on or off remotely.

Each machine (washer or dryer) is connected to a relay controlled by SCApp. Customer calls about a faulty unit? Switch it off from here — and it's immediately out of service at the kiosk, no need to drive to the store.

M01Washer 8 kgON
M02Washer 14 kgON
S01Dryer 14 kgOFF
S02Dryer 14 kgON
04.02 · REPORTS

Per-machine and global reports.

Filter by month, custom range or period. Full exportable history.

04.03 · LOYALTY

Top up balance in the app.

The digital replacement for the loyalty card. Customer tops up €20, gets €22 — bonus configurable.

04.04 · HAPPY HOUR

Discounts by day and hour.

The system spots low-traffic windows and suggests where to apply Happy Hours. Multiple rules in parallel.

04.05 · REFUNDS

Right from the report.

Find the transaction, process the refund. Works via payment gateway, with card and customer balance.

04.06 · TUNING

Prices, times, messages, flows — all editable.

Change prices per machine, adjust suggested time per cycle, edit kiosk screen messages. No technician needed to change 50 cents.

04.07 · MULTI-STORE

Multiple laundromats, one panel.

Owners with more than one store manage them all from the same back office, with role permissions per unit and per user.

05 / 07

Invoicing.
No one typing anything.

The customer chooses at the kiosk: with invoice (enters tax ID) or without (simple receipt). SCApp issues and sends. Compatible with the main Portuguese platforms — and open to integrate more.

Vendus

100% complete

Integration validated and live in all pilot units.

Moloni

Tuning

Full structure, in final real-world testing.

OfficeGest

Tuning

Connector ready, fine-tuning fiscal rules in edge cases.

TocOnline

In development

Underway. Next provider to officially join the list.

↳ Open architecture. Other providers can be added per partner/end client.

06 / 07

An app that lives
in the customer's pocket.

On both plans the end customer has access to a web app (no install) where they pay, top up balance, check history and invoices. Browser only, email login — no app store, no friction.

Available on every plan
  • Pay by MB Way directly in the app
  • Pay by saved card (Visa, Mastercard, Amex…)
  • Transaction history and invoice download
  • Loyalty balance with top-up bonuses
  • Web app — no download, runs in the phone browser
  • Email login, no app store, no friction
Full Kiosk plan · exclusive

Top up balance with cash.

The customer drops notes and coins at the kiosk and the value becomes immediately available as app balance — to use later on the machines, anytime. The only way to turn physical cash into digital balance, opening the door for cardless customers.

App SCApp
07 / 07

8 languages.
Each store with its own face.

The kiosk interface speaks the customer's language. The owner picks logo, color palette, messages and flows — no code needed.

Supported languages
Visual customisation
  • Logo on the home screen and receipts
  • Color palette of the kiosk interface
  • Messages and payment flow per store
Owner-configurable
  • Prices, times and programs per machine
  • Partial or full translation per unit
  • Push to every kiosk in seconds
In development · 2026

Dress your store for the season.

Seasonal themes applied to the payment kiosks — Christmas, New Year, Carnival, Easter and more on the way. The store interface visually shifts on key dates, creating a small surprise for customers walking in to do laundry, and giving the owner an easy way to keep things fresh.

  • 🎄

    Christmas

    Warm tones, subtle snow and your brand on display.

    Available
  • New Year

    Gold and the year flips at the kiosk.

    Available
  • 🎭

    Carnival

    Festive colours, energy for the customer.

    Available
  • 🎉

    Santos Populares

    Sardines, basil and Lisbon's summer night spirit.

    Available
  • 🌸

    Easter

    Pastels, spring, and a smile picking up the laundry.

    Soon
  • ☀️

    Summer

    Freshness, ocean and clean clothes on holiday.

    Soon
  • 🎃

    Halloween

    Mysterious and fun, the longest night of the year.

    Soon
Christmas New Year Carnival Santos Populares
i
Why this matters. Small seasonal shifts boost brand recall and engagement — customers notice, photograph, share. For your self-service laundromat that means constant novelty at zero operational cost: the theme is pushed to every kiosk and the app with one click in the back office, and turns itself off when the season ends.
Live since 2024 · Lisbon
01
1733
Registered customers
02
49770
Transactions processed
03
777
Days in operation
04
679
Coffees sold
Material for partners

The complete Hub deck.

Formal document with the full system description, equipment models, features, integrations and technical capabilities. Ready to share with partners, distributors and end clients.

Format
PDF · A4
Pages
~12
Updated
26.05.2026
Language
Portuguese
Laundromats with SCApp

Already live.

Pick one of the units running SCApp to access that laundromat's app. The list is growing — and every new unit is a reference.

+ Pricing

Pay per transaction.
No one tied down.

Simple model: pay a percentage per transaction. No fixed monthly fee, no forced commitment. Bigger turnover, bigger payment. Zero turnover, zero payment.

App only

Application

6%per transaction
  • Online payment via app
  • Automatic invoicing
  • No upfront investment
  • Full back office
Request info
Total solution

App + Full Kiosk

5%card · 0% cash
  • Full kiosk (cash + card)
  • Cash transactions exempt
  • Small upfront investment
  • Automatic invoicing
  • Integrated remote management
Request quote

↳ Special terms for distributors and partnerships. Talk to us.

→ Contact

Let's put
a hub running.

For distributors, partners, self-service laundromats and installers. Reply within 24 hours.

Phone+351 913 856 513
Emaildaniel@cae5.com
LocationLisbon · Portugal
HoursMon–Fri · 9am–7pm